Avid4 Adventure
  • Resident Camp - Leadership
  • Bailey, CO, USA
  • Full Time (Seasonal)

Avid4 Adventure empowers kids to choose an active, outdoor lifestyle. The Manager of Parent Experience will be the lead support to all of our families to ensure fluid and timely communication to address concerns and needs. They will own opening and closing days at camp and make sure that the family experience with CMC is as positive, informative, and fun as possible. This role will report to the Camp Director.

Live Fun by inspiring kids to get outside and creating a great workplace for staff.
Live Environmentally Connected by modeling proper stewardship and advocacy at all times.
Live Truth by providing honest, open, and clear feedback to campers and staff in real-time.
Live Smarter by learning and growing yourself, working efficiently and providing education for all staff.
Live Gratitude in times of success and challenge by remaining grateful to staff, parents and campers.
Live Empowered by building confidence in kids and staff. Lead through inspiration.
Live Balanced by working hard and playing hard.
Live Community by embracing and respecting the culture of residential living.

The 3 Bottom Lines for the Manager of Parent Experience

I. Safety First

Owner of the camp email and phone line to make sure that parents have direct line to the camp for real-time
Handle parent concerns promptly to make sure that we maintain confidence with our families and address issues
quickly and effectively.
Aid in resolving high level concerns brought from the Leadership Team and parents to ensure safety and quality
experience of all staff.

II. Stellar Programs

Owns the staff photo program, providing daily updates, group photos, and end of session slideshows, making sure
that our best is on display with our campers and families.
Facilitator and organizer of the mail program (both camper email and regular USPS) to ensure that all campers get
their mail sent promptly and receive their mail on-time.
Execute on a detail-oriented plan for opening and closing days to provide parents the best experience.

III. Passionate Staff

Be seen and active with group, being a fun, positive presence for all of the staff.
Serve as liaison between staff and parents to ensure specific issues with campers.
Observe staff performance and provide feedback to Leadership Team.
Recognize staff for good performance based on parent response and appreciation.

Job Requirements:

  • Minimum 21 years of age, Bachelor's degree in science, education, or related field preferred.
  • Driver's License, WFA, and CPR minimum certifications.
  • Experience in a summer camp setting is preferred, with experience in at least 1 of the following: climbing, biking, kayaking, canoeing, or backpacking.
  • Experience leading youth and a passion for working with kids.
  • Strong sense of organization and attention to detail.
  • Excellent customer service skills, both by phone and in-person.
  • Ability to handle high-stress environments and handle variety of tasks.
  • Sense of humor and ability to have fun is required.


  • Pre-Season Training: Leadership Training; April 27 April 29; All Staff Training: June 6-16, 2018
  • Camp Dates: June 17- July 29 (Windy Peak); June 17-August 12 (Mt. Evans)


Avid4 Adventure
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